Informativa sulle spedizioni
1. Shipping Regions
OTTOMOB currently ships to global country. We are continuously expanding our shipping coverage to serve more customers worldwide.
2. Processing Time
Orders are typically processed within 7 business days (excluding weekends and holidays). Processing times may vary during peak seasons or due to unforeseen circumstances.
3. Shipping Methods & Delivery Time
We offer multiple shipping options, including standard and express shipping. Estimated delivery times are as follows:
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Standard Shipping: 7 business days
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Express Shipping: 14 business days
Delivery times may vary based on destination and carrier delays.
4. Shipping Fees
Shipping costs are calculated at checkout based on the selected shipping method and destination. Free shipping may be available for orders exceeding a specified amount.
5. Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number and a link to track your shipment in real time.
6. Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, and import fees, which are determined by the destination country. These charges are the responsibility of the customer.
7. Shipping Restrictions
Certain items may be restricted or prohibited from shipping to specific regions due to local regulations. If your order cannot be shipped to your location, we will notify you promptly.
8. Lost or Damaged Packages
If your package is lost or damaged during transit, please contact our customer support at [your contact email] within 7 days of the expected delivery date. We will assist you in resolving the issue.
9. Returns and Exchanges
For information on returns and exchanges, please refer to our Return Policy.
10. Contact Us
If you have any questions regarding our shipping policy, please contact us at sales@ottomob.com or through our customer service portal.